Document Management in de Kredietcrisis

 De kredietcrisis is nu al een paar maanden aan de gang. Voldoende (en voor een aantal van ons ‘veel te’)  lang om eens aandacht te besteden aan de gevolgen daarvan op de besluitvorming voor investeringen in Document Management.

De AIIM is bezig met onderzoek daarna en die heeft een paar voorlopige resultaten naar buiten gebracht. Interessante uitkomsten, die doen uitkijken naar de uiteindelijke resultaten.

• Cost saving has taken a clear lead over compliance as the main business driver for investments in document and records management, with 50% of users opting for cost saving as the biggest diver compared to 34% for compliance (last year, 44% compared to 39%)
• 56% of organizations still have little or no confidence that important emails are recorded, complete and recoverable (62% in 2008). Specifically, 27% consider email attachments to be “very unmanaged”.
• 28% of organizations would take more than a month to produce documents for a legal discovery process.

In de voorlopige resultaten komt ook SharePoint ruim aan bod:

• 6% of respondents admitted that SharePoint was working “in competition” with their existing ECM, DM or RM suites, with a further 23% preferring the term “in parallel”. 15% have SharePoint integrated with their existing suites, or sitting on top of their existing repository, 12% have adopted SharePoint as their only ECM suite.
• The Records Management department is driving and controlling SharePoint in just 7% of organizations. In 43% IT is in command but with input from Records Management. IT rule on their own in 32% of organizations, but 12% admit that no one is in charge, and it’s completely out-of-control.

Open Source krijgt nog niet veel aandacht.

• As regards dealing with universal access to existing content repositories, 34% plan to migrate to a single ECM system, whereas 35% plan to use a single sign-on portal, of which 20% plan to utilize SharePoint as the portal, 12% will use a non-SharePoint application and 3% will use Open Source. 10% state they will use Enterprise Search to solve this problem.